Terms and Conditions

Detailed description of goods and/or services

Freedom Park is a business in the Toursim_ industry that is a heritage destination .


Delivery policy

Subject to availability and receipt of payment, requests will be processed withindays and delivery confirmed by way physical visitation to our facility .

(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)


Export restriction (Optional) 

The offering on this website is available to South African clients only.


Return and Refunds policy 

The provision of goods and services by Freedom Park is subject to availability. In cases of unavailability, Freedom Park will refund the client in full within 30 days. Cancellation of orders by the client will attract a 15 % administration fee.

(If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)


Customer Privacy policy 

Freedom Park shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from: http://www.polity.org.za/attachment.php?aa_id=3569.


Payment options accepted 

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the Freedom Park bank account, the details of which will be provided on request.


Card acquiring and security 

Card transactions will be acquired for Freedom Park via PayGate(Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to www.paygate.co.za to view their security certificate and security policy.


Customer details separate from card details 

Customer details will be stored by Freedom Park separately from card detail which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to www.paygate.co.za.


Merchant Outlet country and transaction currency 

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).



Freedom Park takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.


Country of domicile 

This website is governed by the laws of South Africa and Freedom Park chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature, tourism .



Freedom Park may, in its sole discretion, change this agreement or any part thereof at any time without notice.


Company information

This website is run by Freedom Park (sole trader / private company / close corporation) based in South Africa trading as

Freedom Park Trust and with registration number GG No31433 and Agency of the Department of Sports, Arts and Culture (Director(s)/Member(s)/Owner(s)).


Freedom Park contact details 

Company Physical Address: Cnr Koch and 7th Avenue, Salvokop, Pretoria 0001


Email: This email address is being protected from spambots. You need JavaScript enabled to view it. 

Telephone: 0123364000 




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